AI agents that answer every guest and traveller
Agents that reply to booking enquiries, build itinerary quotes, message guests and reconcile supplier bills. Reservations and sales teams approve rates and commitments.
Where travel and hospitality teams lose time
Enquiries arrive around the clock
Travellers message across time zones, and slow replies send bookings to the next property or agency.
Custom quotes take hours
Itineraries need rates from many suppliers, so agents spend their day assembling quotes instead of selling.
Guest requests get lost
Requests made on WhatsApp or at check-in are not passed on, and service suffers during busy periods.
Supplier bills are hard to match
OTA commissions, supplier invoices and bookings rarely line up, and errors surface at month end.
Agents built for travel and hospitality
Each agent does one job well, connects to the systems you already run, and stops for a person at the decisions that matter.
Booking Enquiry Agent
Answers availability, rate and policy questions on WhatsApp, web chat and email and creates provisional bookings.
Itinerary Quote Agent
Builds day-by-day itineraries with hotels, transfers and activities from your contracted rates and drafts a priced quote.
Guest Messaging Agent
Sends pre-arrival and in-stay messages, takes requests and routes them to housekeeping, front office or F&B.
Group Sales Agent
Captures group and event requirements, checks space and drafts proposals with rooms, venues and menus.
Supplier Reconciliation Agent
Matches supplier invoices and OTA statements to bookings and contracts and flags mismatches.
Review Reply Agent
Drafts responses to guest reviews and groups feedback by theme for management.
From first call to agents in production
Pick one property, desk or channel and share recent enquiries.
We configure rates, policies and approval gates on XDQ AgentOS.
Your team approves agent replies and quotes on live traffic.
Review agreed KPIs and fix scope and price for wider rollout.
- First response time on booking enquiries
- Enquiry to booking conversion
- Quotes sent per consultant per day
- Guest requests closed within target
- Supplier invoice mismatches resolved
Guest and traveller data is handled under DPDP in India, GDPR in the UK and EU, US state privacy laws and Gulf data protection laws. Card data stays with your certified payment provider and is never stored by the agent.
AI agents for travel and hospitality: common questions
Can an AI agent take hotel bookings?
The booking enquiry agent answers availability, rate and policy questions and can create provisional bookings in your PMS or booking engine. Standard bookings follow the rules you set, while non-standard rates, group holds and special requests go to reservations for approval. Payments are taken through your existing certified payment provider, and the agent never stores card details.
How does the itinerary quote agent work for travel agencies?
The agent reads the traveller's request, selects hotels, transfers and activities from your contracted suppliers and rate sheets, and drafts a day-by-day itinerary with pricing and your margin applied. The travel consultant reviews and adjusts it before sending. This turns hours of rate collation into a review task, and every quote is stored for follow-up.
Can guest messaging work in multiple languages?
Yes. The guest messaging agent can reply in the languages you choose, using approved templates and property information. It recognises requests and routes them to the right department as tasks, and it escalates complaints to the duty manager immediately. Your team can see every conversation and take over at any point.
What does a hospitality agent pilot cost?
A single agent pilot such as booking enquiries or guest messaging usually sits in the USD 5,000 to 20,000 band and runs 2 to 6 weeks. Simple proofs of concept start from USD 1,000. Connected sales, guest and finance builds typically fall between USD 20,000 and 50,000, and multi-property or group platforms can reach the USD 50,000 to 200,000 band.
From USD 49 or INR 2,999 a month. A person approves every step.