Privacy policy
How XDQ Labs collects, uses and protects information about visitors to xdqlabs.com and people who contact us.
1. Who we are
xdqlabs.com is operated by XDQ Labs Private Limited, a company registered in India based in Gurugram, Haryana. For anything in this policy, write to enquiry@xdqlabs.com.
2. What we collect
Information you give us directly: your name, company, work email, country and the contents of a brief or enquiry sent through the contact form or by email. Information collected automatically: standard server logs (IP address, browser, pages visited, referring site) and privacy-respecting analytics used to understand which pages are read.
3. How we use it
To reply to enquiries, prepare proposals and deliver work you commission; to run and secure this website; and to keep records required by Indian law. We do not sell personal data and we do not send marketing newsletters. If we ever wish to contact you for a reason other than the one you wrote to us about, we will ask first.
4. Sharing
We share personal data only with service providers needed to run the site and our email (hosting, email delivery, analytics), each bound by their own data-processing terms, and with authorities where the law requires it. Data may be processed on servers outside your country; where it is, we rely on the providers' contractual safeguards.
5. Retention
Enquiries and proposals are kept for as long as needed to respond and for up to [RETENTION PERIOD] afterwards, unless an engagement follows, in which case records are kept for the life of the engagement and the statutory period after it. Server logs are rotated within [LOG PERIOD].
6. Your rights
You can ask what personal data we hold about you, ask us to correct or delete it, or object to a use of it, by writing to the address above. We answer within the period required by applicable law, including India's Digital Personal Data Protection Act, 2023, and the GDPR or UK GDPR where they apply to you.
7. Cookies
The site uses only strictly necessary cookies and, where enabled, cookieless or consent-based analytics. No advertising cookies are set. You can block cookies in your browser without losing access to the site.
8. Security
Personal data is stored on access-controlled systems, transmitted over encrypted connections, and covered by the same security practice we apply to our products: least-privilege access, logging with redaction, and regular reviews.
9. Changes
We update this policy when our practices change and show the date of the latest revision at the top. Material changes to how we use data you have already given us will be notified by email where we have your address.