AI agents and software for logistics and supply-chain companies
Freight forwarders, 3PLs and fleet operators quote, track and invoice thousands of shipments with people copy-pasting between portals.
Where the money leaks
Sequence, guardrail and reconciliation engines from Quotarider and Drapto, applied to shipments instead of deals and claims.
- Shipment enquiries need a rate and a reply before the competitor's
- Proof of delivery, invoices and POs never quite match
- Exceptions, delays, damages, detentions, are discovered by the customer first
- Carrier and vendor onboarding is a document chase
- Receivables age because follow-up is inconsistent
Six agents, each with a human gate and an audit trail.
Enquiry-to-quote agent
Reads the enquiry, applies your rate cards and drafts a quote for approval in minutes.
POD & invoice reconciliation
Matches deliveries, invoices and purchase orders; releases matched invoices, queues mismatches.
Exception alert agent
Watches tracking feeds and flags delays or detentions to the right owner before the customer notices.
Vendor onboarding agent
Collects, checks and files carrier documents and compliance certificates.
Freight AR collections
Runs follow-up and escalation on overdue freight invoices with a full audit trail.
Customer status agent
Answers where-is-my-shipment questions on WhatsApp and email from live data.
Fixes for logistics & supply chain teams
Questions logistics and supply chain teams ask
logistics software development India · freight quote automation · AI agents for 3PL · proof of delivery reconciliation · supply chain automation India · transport management system development · freight collections automation
Can you integrate with our TMS or WMS?
Yes, via API where available, otherwise through scheduled exports. We start with read access.
What about carrier portals without APIs?
We use structured email parsing and document extraction; portal automation only where terms allow it.
How do you price a pilot?
One workflow, fixed price, three to four weeks.
Logistics and Supply Chain Software: Frequently Asked Questions
How can freight forwarders automate quotes?
Freight forwarders automate quotes with an enquiry-to-quote agent that reads each enquiry, applies your rate cards and surcharges, and drafts a quote for approval within minutes. It handles email and WhatsApp, flags missing details such as dimensions or incoterms, and asks the customer for them in one message. On XDQ AgentOS every quote is reviewed by a person before it is sent, and margins stay under your control.
How do you reconcile proof of delivery against freight invoices?
We reconcile automatically by matching each proof of delivery, invoice and purchase order, then releasing matched invoices and queuing mismatches with the reason shown. The agent reads scanned PODs, emails and portal exports, and keeps the source document attached to each decision. Your finance team handles only the exceptions. A first version typically goes live in three to five weeks, connected to your TMS or accounting system.
Can software alert us to shipment delays before the customer notices?
Yes, an exception alert agent watches your tracking feeds and flags delays, detentions and missed milestones to the right owner as soon as they appear. It can draft a customer update for approval, so your team informs the customer first rather than receiving the complaint. Alert rules are configured per lane or customer. This workflow usually takes three to four weeks to set up on existing tracking data.
Can you automate carrier and vendor onboarding?
Yes, a vendor onboarding agent collects carrier documents and compliance certificates, checks them for completeness and expiry, and files them in the right place. It requests anything missing in one message and reminds carriers before documents lapse. Approval to activate a new carrier stays with your team. Onboarding automation typically takes three to four weeks and can be combined with the collections agent for freight receivables.
Should we build a custom transport management system?
Build a custom TMS only when your workflows or customer commitments genuinely differ from what packaged systems handle. Many logistics companies get more value by keeping their current TMS and adding agents and integrations around it. When a custom build is justified, a first release with bookings, tracking, documents and billing typically takes 10 to 16 weeks and falls in the USD 20,000 to 50,000 or 50,000 to 200,000 band.
A free course for your team
Sourced lessons on the rules, data and AI work that matter in your sector, written by XDQ Editors. Every lesson ends with a short quiz.
Browse every course →From USD 49 or INR 2,999 a month. A person approves every step.