Industries · Hospitals and clinics

Hospital operations that protect patients and revenue

Patient data protected under India's rules, claims checked before they go out, and patients answered on time, with clinicians and staff approving every decision that matters.

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90 crore+
ABHA health accounts created by May 2026
Source
6 hours
Time to report a cyber incident to CERT-In
Source
INR 220 million
Average cost of a data breach in India, 2025
Source
The problem

Where hospitals and clinics lose time and take risk

Sensitive data in many systems

HIS, lab, PACS, billing and insurer portals all hold patient data with different access rules.

Incidents need a fast response

CERT-In expects specified incidents reported within six hours, at any hour.

Claims and tariffs leak revenue

Missing documents and tariff mismatches surface only when the payer replies.

Front desks overloaded

Timings, estimates and report questions arrive all day on phone and WhatsApp.

The agents

XDQ AgentOS for hospitals and clinics

Each agent does one job, works from your documents and data, and stops for a person before anything leaves your firm.

01

Policy Agent

Drafts the patient privacy notice, consent wording and data protection policies for review.

02

Privacy Scan

Checks the hospital website for trackers that load before consent and other privacy gaps.

03

Breach Desk

Guides incident response with CERT-In and patient notice templates and a clear owner.

04

Access Review

Flags stale, shared and admin accounts in the HIS and email every quarter.

05

Collections Agent

Chases pending patient and insurer balances with reminders staff approve.

06

Support Agent

Answers timings, fees and document questions from approved content. Medical questions go to staff.

Build with XDQ

Need something built for you?

Tell us what you need in a short questionnaire. Our sales experts share a custom quotation, and every build starts as a scoped pilot.

Revenue integrity with DraptoPatient booking and reminder appsClaims and pre-authorisation agents
Ask for a quotation →
Learn

Free guides for your team

Free courseAI, Data Protection and Digital Operations for Hospitals and ClinicsStart the course →GuideHospital Data Protection in India: DPDP and CERT-In Guide (2026)Read the guide →
Questions

Hospitals and clinics: common questions

Will the agents give medical advice?

No. India's Telemedicine Practice Guidelines say AI platforms cannot counsel patients or prescribe. The Support Agent answers only from approved content such as timings and fees, and hands anything clinical to staff.

Does the DPDP Act apply to hospitals?

Yes. Hospitals process patients' digital personal data, so they must give notice, keep security safeguards, report breaches and answer rights requests within ninety days.

What is Drapto?

Drapto is XDQ Labs' revenue integrity product for hospitals in India. It helps billing teams catch claim and tariff problems before they cost money.

Can XDQ build a patient app for our hospital?

Yes. Send us a short brief, and our sales experts share a custom quotation, starting with a scoped pilot.

Next step

Put AgentOS to work for hospitals and clinics.

Send the workflow. Our sales experts reply with a scope and a custom quotation within two working days, or a straight answer that it isn't a fit.

Secure by default · find → fix → verify · authorised scope only
Send a brief →enquiry@xdqlabs.com