Agentic AI · Maritime and Shipping

AI agents for ship managers and port agents

Agents that read statements of fact, extract charter party terms, coordinate port calls and track crew certificates. Operators approve every claim and message.

Powered by XDQ AgentOSHuman approval on every stepIndia · US · UK · Gulf
The problem

Where maritime and shipping teams lose time

Demurrage claims start from PDFs

Statements of fact and charter terms sit in documents, so laytime calculations take hours and invite disputes.

Port calls run on email threads

Agents, terminals and owners each hold a different version of the timeline, and delays surface late.

Crew certificates expire unnoticed

Certificates, medicals and visas are tracked in scattered files, and gaps appear just before crew change.

Disbursement accounts reconcile late

Port, agency and bunker invoices arrive in every format, and variances against pro-forma DAs go unchallenged.

The agents

Agents built for maritime and shipping

Each agent does one job well, connects to the systems you already run, and stops for a person at the decisions that matter.

01

Laytime and Demurrage Agent

Extracts events from statements of fact, applies the charter's laytime terms and drafts the claim with a rationale for every calculation.

CONNECTS Email, document store, voyage management system
HUMAN GATE Operator approves the claim before it is sent.
02

Charter Party Extraction Agent

Turns each fixture into structured clauses such as laycan, laytime, demurrage rate and notices, with the source page attached.

CONNECTS Email recaps, PDF repository, chartering system
HUMAN GATE Chartering manager confirms extracted terms for each fixture.
03

Port Call Coordinator

Reads arrival notices, pro-forma DAs and terminal updates, keeps one shared timeline and flags delays to the responsible party.

CONNECTS Email, port agency system, AIS feeds, WhatsApp
HUMAN GATE Port captain or agent approves updates sent to owners.
04

Crew Compliance Agent

Tracks STCW certificates, medicals and visas per seafarer and flags expiries ahead of planned crew changes.

CONNECTS Crewing system, document store, HR records
HUMAN GATE Crewing manager approves each rotation plan.
05

DA Reconciliation Agent

Matches final disbursement accounts and invoices to pro-forma DAs and voyage budgets, and drafts queries for variances.

CONNECTS Accounting system, email, voyage budgets
HUMAN GATE Finance or operator approves each query and payment.
06

Vetting Prep Agent

Assembles documents and records for inspections and vetting, and lists open items by vessel.

CONNECTS Ship management system, document store, email
HUMAN GATE Superintendent signs off the vetting pack.
How a pilot runs

From first call to agents in production

1

Choose one process and share recent voyages or port calls as samples.

2

We configure extraction, rules and approval gates on XDQ AgentOS.

3

Operators review every draft while the agent works on live voyages.

4

Assess results on agreed KPIs and fix the rollout scope and price.

Integrations
Voyage management systemsShip management systemsChartering systemsPort agency systemsCrewing systemsAIS data feedsAccounting and ERP systemsOutlook and GmailShared drivesWhatsApp Business
What we measure
  • Demurrage claims drafted per operator per week
  • Time from voyage completion to claim submission
  • Port call delays flagged in advance
  • Crew certificates renewed before expiry
  • DA variances queried and recovered
Compliance

Crew data is handled under DPDP in India, GDPR in the UK and EU and Gulf data protection laws. Crew compliance agents support STCW and MLC record keeping, while the flag state and your DPA remain the authority.

Questions

AI agents for maritime and shipping: common questions

Can laytime and demurrage calculations be automated?

Yes. The laytime and demurrage agent extracts events from statements of fact, applies the laytime terms of the relevant charter party and drafts the claim with a rationale for each line. Exceptions such as weather, shifting and notice of readiness follow the clauses you confirm. An operator reviews and approves the claim before it goes anywhere, and each figure links back to its source page.

Do you have maritime domain experience?

Our strength is turning document-heavy processes into structured, auditable workflows, which we built first for hospital contracts and claims. For maritime work we pair that engineering with your operators and chartering staff, who know the trade. During the pilot brief they confirm the clauses, exceptions and approval rules, and the agent follows them exactly, with every step logged.

Which systems can maritime agents connect to?

Agents connect to Outlook and Gmail mailboxes, shared drives, voyage and ship management systems, crewing systems, AIS feeds and accounting systems. Where a system offers an API we use it, and where it does not we work from exports and email. Results come back as drafts, structured records or tasks for your team, never as automatic external messages.

What does a maritime agent pilot cost?

A single agent pilot such as demurrage drafting or DA reconciliation usually sits in the USD 5,000 to 20,000 band and runs 2 to 6 weeks. A connected set covering port calls, charter parties, crew and invoices typically falls between USD 20,000 and 50,000. Platforms for larger ship managers or port agency groups can reach the USD 50,000 to 200,000 band.

Other industries
HealthcareBanking and FintechInsuranceLogistics and Supply ChainReal EstateManufacturing
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