Lesson 4 of 6 · 25 min

LinkedIn and Email Outreach That Gets Replies

Short, specific messages and polite follow-ups that start real conversations.

In this lesson1. Keep the first message short2. Subject lines and personalisation3. Follow up politely4. Worked example: a three-message sequence5. Common outreach mistakes

Keep the first message short

A good first message has three parts: a specific reason you are writing, one sentence on how you might help, and a light question. Keep it under eighty words. Avoid attachments and long company introductions. On LinkedIn, connect first with a short note or none, then message after they accept.

Subject lines and personalisation

For email, a short subject that sounds like a colleague wrote it works better than marketing language, for example: support hiring in Pune. Personalise the first line with your research, not with flattery. Every message should make sense only for that person.

Follow up politely

Many replies come after a follow-up. Space follow-ups a few days apart, add something new each time, such as a useful example or a different angle, and stop after a few attempts. End the sequence with a polite close that leaves the door open.

  • Follow-up 1: a useful example
  • Follow-up 2: a different angle
  • Final: a polite close

Worked example: a three-message sequence

Message one mentions the company's new office in Dubai and asks how they plan to handle Arabic and English customer questions. Message two shares a two-line example of how a similar company handled it. Message three says this may not be a priority now and asks whether to check back next quarter. The prospect replies to the third message and books a call.

Common outreach mistakes

Generic messages are easy to ignore. If you could send it to anyone, rewrite it.

  • Long first messages
  • Pitching in the connection request
  • Copying the same message to everyone
  • Following up without adding anything
Key takeaways
  • Keep first messages under eighty words with one question.
  • Personalise with research, not flattery.
  • Add something new in every follow-up.
  • End sequences with a polite close.
Try it

Write a three-message LinkedIn or email sequence for one real prospect using your research line. Ask a friend which message they would reply to and why.

Check your understanding

1. How long should a first message be?

2. What should each follow-up add?

3. What is a good test for personalisation?

← PreviousCold Calling Script for Beginners: Opening, Questions and the AskNext lesson →How to Qualify Sales Leads: Need, Authority, Budget and Timing
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Practise this lesson

Templates from our playbooks

Copy ready templates with when to use each one and why it works.

Playbook · Sales development60 LinkedIn Sales Messages That Earn Replies, With the Cadence to Send ThemConnection notes, first messages, trigger openers, follow ups, objection replies and breakup notes for SDRs, founders and agency sellers. Each one comes with when to use it and why it works.60 templates · 28 min readOpen the playbook →Playbook · Sales development45 Cold Email Templates for SDRs, Plus the Deliverability Setup That Keeps Them Out of SpamFirst emails by angle, follow ups, objection replies, event invites, re-engagement and referral emails, with a plain English guide to domains, authentication and sending volume.45 templates · 26 min readOpen the playbook →Playbook · Getting hired30 LinkedIn Messages to Get Hired in Sales, HR or Customer Success, Plus a 30 Day Job Search SystemMessages to hiring managers and recruiters, referral asks, thank you notes and offer replies, with a profile checklist, a proof of work method and a daily routine for freshers and career switchers.30 templates · 22 min readOpen the playbook →