Lesson 4 of 6 · 25 min

Offshore Development Partner for Australian Agencies: Privacy Act and Workflow

How Australian agencies can use an India based white label partner well.

In this lesson1. A morning overlap2. Australian Privacy Principles3. What to put in place4. Pricing in AUD

A morning overlap

Australia's east coast is ahead of India, so an India based team's morning overlaps with the Australian afternoon. Plan reviews and client facing calls for the Australian afternoon, and let the partner build during their day. Written handovers at the end of each Australian day keep work moving overnight.

Australian Privacy Principles

Australian businesses covered by the Privacy Act 1988 must follow the Australian Privacy Principles, overseen by the Office of the Australian Information Commissioner. APP 8 deals with disclosing personal information to overseas recipients, and generally expects the business to take reasonable steps so the overseas recipient handles the information consistently with the principles. In practice that means contracts with clear privacy and security obligations, and limits on what data the partner can see.

What to put in place

Agree the following before work starts.

  • A data processing clause aligned with your client's privacy obligations
  • Named people with access, and removal at project end
  • Use of test data during development
  • Incident notification steps and timelines

Pricing in AUD

Agree invoice currency, a milestone schedule and a defined support period. Present one brand to the client and keep the partner behind your agency. Report progress in the client's terms: features delivered, issues resolved and next milestone.

Key takeaways
  • India's morning overlaps the Australian afternoon
  • APP 8 covers overseas disclosure of personal information
  • Use contracts, access limits and test data
  • Agree currency, milestones and support
Try it

Write the privacy clause you would add to a white label agreement for an Australian client, covering access, test data and incident notification.

Check your understanding

1. Which principle covers overseas disclosure in Australia?

2. Who oversees the Privacy Act in Australia?

3. When should client calls be planned?

← PreviousWhite Label Web and App Development for UAE Agencies in Dubai and Abu DhabiNext lesson →White Label Software Development for Canadian Agencies: PIPEDA and Delivery
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Other countries

The same guide for agencies elsewhere

Agencies in the USAgencies in the UKAgencies in the UAEAgencies in AustraliaAgencies in CanadaAgencies in Singapore