Fintech Operations: KYC, Collections and Compliance With AI
Run KYC, collections and digital lending compliance with AI agents and a human in control.
Outcomes
Summarise the main duties in RBI's Digital Lending Directions, 2025
Design a KYC flow that catches errors before paid verification
Run collections that are polite, consistent and well documented
Handle borrower personal data in line with the DPDP Act
Plan cyber incident response for a lending app
Use AI agents with approvals where rules are strict
- Basic knowledge of how your lending or payments product works
- Access to your onboarding and collections process documents
5 lessons
Each lesson ends with key takeaways, a practical exercise and a three question quiz.
Where the facts come from
Checked against official documentation and primary sources. Tools change quickly, so always confirm against the current docs.
About this course
Is this course free?
Yes. All 5 lessons of Fintech Operations: KYC, Collections and Compliance With AI are free to read on xdqlabs.com, with no sign up.
Who is this course for?
It is written for fintech teams at intermediate level. Prerequisites: Basic knowledge of how your lending or payments product works; Access to your onboarding and collections process documents.
How long does it take?
About 3 hours across 5 lessons. Each lesson has key takeaways, a practical exercise and a short quiz.
Can XDQ Labs train my team or build this for us?
Yes. XDQ Labs runs team workshops and delivers software, AI agent and compliance projects for companies in India, the US, the UK and the Gulf. Write to enquiry@xdqlabs.com.
From USD 49 or INR 2,999 a month. A person approves every step.