Integrations · Messaging
Connection

WhatsApp Business and XDQ AgentOS

Send approved WhatsApp messages from your business number.

Start free →All integrations
What it does

What WhatsApp Business adds to your agents

✓

Adds Send now to approved WhatsApp messages

✓

Uses the WhatsApp Cloud API from Meta

Works with: Collections Agent, Proposals Agent.

Set up

Connect in a few minutes

  1. STEP 1

    Open Connections

    In your XDQ AgentOS workspace, open Workspace, Connections, and pick WhatsApp Business.

  2. STEP 2

    Paste your keys

    Copy your phone number ID and a permanent access token from Meta for Developers. Messages outside a 24 hour customer window need an approved template.

  3. STEP 3

    Test and save

    We test the connection before saving. The keys are stored encrypted.

  4. STEP 4

    Let the agents work

    Data comes in on its own every night, and actions show up where your team already approves work.

More

Other integrations

Your email (SMTP)
Send approved emails from your own mailbox, such as Gmail, Zoho Mail or Outlook.
Slack
Agent alerts and things that need a person, posted to a channel.
Microsoft Teams
The same alerts, in a Teams channel.
Questions

WhatsApp Business integration: common questions

Are my keys safe?

Keys are tested before they are saved, stored encrypted on the server, and never shown again in full. You can disconnect at any time, which deletes them.

Will anything be sent to my customers without me?

No. Agents draft messages and a person approves them first. Connections only change where an approved message is sent from, or bring data in.

What does it cost?

Connections are included with XDQ AgentOS. Agent work is counted in credits as usual.

XDQ AgentOS is not affiliated with or endorsed by these companies. Names are trademarks of their owners.

Next step

Connect WhatsApp Business and put your agents to work.

Send the workflow. Our sales experts reply with a scope and a custom quotation within two working days, or a straight answer that it isn't a fit.

Secure by default · find → fix → verify · authorised scope only
Send a brief →enquiry@xdqlabs.com