Lesson 4 of 6 · 20 min

Screening Call Questions Every Recruiter Should Ask

Check fit, motivation and basics in a friendly fifteen minute call, and write useful notes.

In this lesson1. What a screening call is for2. Questions that work3. Notes the manager will use4. Worked example: a strong note5. Common screening mistakes

What a screening call is for

The screening call checks basics before the hiring manager spends time: interest in the role, relevant experience, location and work pattern, notice period, pay expectations and communication. It is also the candidate's first real conversation with the company, so be warm, explain the role and answer questions.

Questions that work

Use open questions and ask for examples.

  • What made you interested in this role?
  • Tell me about a result you are proud of in your last role
  • How do you handle targets or deadlines?
  • What is your notice period and expected pay?
  • What questions do you have about us?

Notes the manager will use

After the call, write three to five lines: a summary of experience, evidence for the key skills, motivation, logistics and your recommendation with a reason. Managers who trust your notes interview faster and give you more roles to handle.

Worked example: a strong note

For a BDA candidate: two years in inside sales for an edtech company, booked an average of meetings above team target according to the candidate, comfortable with cold calls, wants to move into IT services, thirty days' notice, expects a pay range within budget. Recommend for the role play round because of clear examples of handling rejection.

Common screening mistakes

Screening is not an interview to reject people. It is a fair check and a good first impression.

  • Not explaining the role
  • Yes or no questions only
  • No written notes
  • Forgetting notice period and pay expectations
Key takeaways
  • Screen for interest, experience, logistics and communication.
  • Ask open questions with examples.
  • Write short notes with a recommendation.
  • Make the call a good first impression.
Try it

Run a mock screening call with a friend for a sales role. Write the five line note and your recommendation.

Check your understanding

1. What is a screening call for?

2. Which question gives better evidence?

3. What should a screening note include?

← PreviousCandidate Sourcing Techniques: Job Boards, LinkedIn and ReferralsNext lesson →Structured Interviews: A Guide for Fair Hiring Decisions
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Practise this lesson

Templates from our playbooks

Copy ready templates with when to use each one and why it works.

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