# XDQ Labs > XDQ Labs (XDQ Labs Private Limited, Gurugram, India) is an AI-native services company. It runs business functions on AI agents — inbound sales, collections, claims, document operations — with a named person approving every action, and builds the software and products around them. Founder-led by Sagar Makker, bootstrapped, DPIIT-recognised (DIPP271804). Fixed scope, fixed price; clients own the code. Serves India, the United States, the UAE and the United Kingdom. Own products (proof of capability): Drapto (hospital revenue integrity on top of an existing HIS and claims pipe) and Quotarider (B2B CRM with a guardrailed outbound sequence engine and the Vera agent runtime). Contact for proposals and enquiries: enquiry@xdqlabs.com (direct to the founder: sagar.m@xdqlabs.com) ## Core pages - [Home](https://xdqlabs.com/): positioning, capabilities, control plane, products - [Capabilities](https://xdqlabs.com/capabilities/): six modular capabilities - [Industries](https://xdqlabs.com/industries/): agent use cases by industry - [Services](https://xdqlabs.com/services/): software development services - [Products](https://xdqlabs.com/products/): Drapto and Quotarider - [Case studies](https://xdqlabs.com/case-studies/) - [Blog](https://xdqlabs.com/blog/): playbooks and industry lists - [Contact](https://xdqlabs.com/contact/) - [About](https://xdqlabs.com/about/): legal name, founder, identifiers, markets - [HTML sitemap](https://xdqlabs.com/sitemap/) ## Capabilities - [AI-Powered Software Delivery — MVP in 4–6 Weeks | XDQ Labs](https://xdqlabs.com/capabilities/ai-delivery/): Fixed-price MVP and product builds with AI-assisted engineering, browser tests and a human gate on every release. - [Agentic AI Implementation Services | AI Agents for Sales & Collections](https://xdqlabs.com/capabilities/agentic-ai/): Production AI agents for WhatsApp, voice and email — inbound sales, collections and workflow automation, human-gated. Built by XDQ Labs. - [Data Foundation & Integration Layer for AI | XDQ Labs](https://xdqlabs.com/capabilities/data-foundation/): Resolve CRM, billing and HIS data into one governed, AI-ready layer. Connectors, entity resolution and audit from XDQ Labs, Gurugram. - [Digital Transformation & RevOps Consulting for B2B | XDQ Labs](https://xdqlabs.com/capabilities/digital-transformation/): CRM, pipeline and outbound modernisation for B2B companies — Salesforce, HubSpot or Quotarider — from an operator-led studio in Gurugram. - [AI Governance & Application Security Review | XDQ Labs](https://xdqlabs.com/capabilities/governance-security/): Guardrails, audit ledgers and security reviews for AI-powered software. Human gates, per-client isolation, verified before go-live. - [Vertical AI Solutions for Healthcare Revenue & B2B Sales | XDQ Labs](https://xdqlabs.com/capabilities/vertical-ai/): Ready-made AI accelerators for hospital revenue integrity and B2B outbound, deployed on your existing HIS or CRM. ## Industries - [AI agents & product development for fintech and lending | XDQ Labs](https://xdqlabs.com/industries/fintech/): KYC document agents, collections, reconciliation and lead qualification for NBFCs, lenders and payment companies. - [Healthcare Software Development & Hospital Revenue AI | XDQ Labs](https://xdqlabs.com/industries/healthcare/): Revenue integrity, claims and pre-auth software for Indian hospitals, clinics and RCM teams — built on Drapto by XDQ Labs. - [AI agents & software for logistics and supply chain | XDQ Labs](https://xdqlabs.com/industries/logistics/): Freight quote, POD reconciliation, exception alerts and freight collections agents for 3PLs and forwarders. - [AI agents & software for manufacturers and distributors | XDQ Labs](https://xdqlabs.com/industries/manufacturing/): RFQ response, dealer order intake on WhatsApp, PO reconciliation and spare-parts enquiry agents. - [AI agents & software for maritime and shipping companies | XDQ Labs](https://xdqlabs.com/industries/maritime/): Laytime/demurrage, charter party extraction, crew compliance and port-call agents built with a human gate. Gurugram, India. - [AI agents & software for real estate and proptech | XDQ Labs](https://xdqlabs.com/industries/real-estate/): Speed-to-lead inbound agents, site-visit scheduling, broker follow-up and collections for developers. - [SaaS MVP Development for Startups — Fixed Price | XDQ Labs](https://xdqlabs.com/industries/saas-startups/): Fixed-price SaaS MVPs built by a bootstrapped founder: multi-tenant, billing, marketing site and security included. Gurugram, India. - [Sales & RevOps Software for B2B Sales Teams and Agencies | XDQ Labs](https://xdqlabs.com/industries/sales-led-businesses/): CRM, outbound and AI sales agents for sales-led businesses, built by a former B2B revenue operator. XDQ Labs, Gurugram. ## Services - [AI Agent Development & Workflow Automation Services | XDQ Labs](https://xdqlabs.com/services/ai-agents/): Custom AI agents for sales, collections and operations on WhatsApp, voice and email — human-gated, model-agnostic, built by XDQ Labs. - [Custom Software Development Company in Gurugram, India | XDQ Labs](https://xdqlabs.com/services/custom-software/): Fixed-price custom software development for B2B companies: internal tools, portals and workflow systems, built and secured by a founder-led studio. - [Systems Integration & API Development Services | XDQ Labs](https://xdqlabs.com/services/integrations/): Connect CRM, billing, WhatsApp, payments and healthcare systems with secure, monitored integrations from XDQ Labs. - [Mobile App Development Company (React Native, iOS & Android) | XDQ Labs](https://xdqlabs.com/services/mobile-apps/): Cross-platform mobile apps with backend, payments and offline sync, built fixed-price by XDQ Labs in Gurugram, India. - [UI/UX & Product Design Services for SaaS and Apps | XDQ Labs](https://xdqlabs.com/services/product-design/): Product design that ships: flows, design systems and coded screens, delivered inside the same build sprint by XDQ Labs. - [SaaS Product Development Company — MVP to Multi-Tenant Platform | XDQ Labs](https://xdqlabs.com/services/web-saas/): Build your SaaS with a founder who has shipped two: multi-tenant architecture, billing, partner portal and marketing site. Fixed-price MVP. ## Case studies - [Case Study: Drapto — Hospital Revenue Integrity Platform | XDQ Labs](https://xdqlabs.com/case-studies/drapto/): How XDQ Labs built Drapto, a revenue-integrity layer for Indian hospitals: claims scoring, pre-auth, NHCX bundles and a doctor mobile app. - [Case Study: Quotarider — B2B CRM with Guardrailed Outbound & AI Agent | XDQ Labs](https://xdqlabs.com/case-studies/quotarider/): How XDQ Labs built Quotarider: a multi-tenant CRM, a nine-layer sequence engine with a safety guardrail, and Vera, an AI agent runtime. ## Blog posts - [AI-native services company vs traditional IT services: what actually changes | XDQ Labs](https://xdqlabs.com/blog/ai-native-vs-it-services/): Not a rebrand. Pricing, staffing, delivery and ownership all move when the unit of work is a running function instead of an engineer-hour. - [How to choose a software development partner in India: 12 questions to ask | XDQ Labs](https://xdqlabs.com/blog/choosing-software-partner-india/): Ownership, security, who actually writes the code, fixed price vs hours — the questions that separate a partner from a body shop, and the answers you should expect. - [10 fintech companies in India every B2B founder should study (2026) | XDQ Labs](https://xdqlabs.com/blog/fintech-companies-india/): Razorpay, PhonePe, Zerodha, Groww, CRED and more — what each gets right and the AI agent opportunity it opens. - [How to scope an MVP that ships in six weeks at a fixed price | XDQ Labs](https://xdqlabs.com/blog/fixed-price-mvp/): The one-outcome rule, what belongs in v1, and the questions we ask on the scoping call. - [Why Indian hospitals lose revenue before the claim is filed — 6 rejection patterns | XDQ Labs](https://xdqlabs.com/blog/healthcare-claims/): Pre-auth mismatch, tariff mismatch, documentation gaps, non-payables, deadlines and unbundling — and the pre-submission check that catches each. From Drapto's claim data. - [Human-in-the-loop AI agents: how to design the gate so agents are safe in regulated work | XDQ Labs](https://xdqlabs.com/blog/human-gate-design/): Which actions an agent may take alone, which need a named approver, and how the ledger, verifier and escalation paths fit together. The model we use in healthcare and lending. - [8 AI agent use cases for freight forwarders and 3PLs | XDQ Labs](https://xdqlabs.com/blog/logistics-ai-agents/): Enquiry-to-quote, POD reconciliation, exception alerts, detention claims — where logistics companies lose hours and margin, and what a human-gated agent does about each. - [10 AI agent use cases for maritime and shipping companies | XDQ Labs](https://xdqlabs.com/blog/maritime-ai-agents/): Laytime and demurrage, charter party extraction, crew certificates, port calls — where agents with a human gate pay back in one voyage. - [NHCX explained for hospital CFOs: what changes in claims and what to prepare | XDQ Labs](https://xdqlabs.com/blog/nhcx-hospital-cfo/): India's National Health Claims Exchange standardises how hospitals and payers exchange claims. Here is what it means for your billing desk, your HIS and your rejection rate. - [Outbound that cannot get you blacklisted: the sequence guardrail model | XDQ Labs](https://xdqlabs.com/blog/outbound-guardrail/): Reputation, history, pressure, compliance and timing — the five-signal risk score and verdicts that decide whether a B2B email sequence is allowed to send. - [RFQ automation for manufacturers: from emailed PDF to approved quote in minutes | XDQ Labs](https://xdqlabs.com/blog/rfq-automation-manufacturing/): How an agent reads incoming RFQs in any format, applies your price logic, drafts the quote and routes it for approval — without touching your ERP until you say so. - [7 AI agent use cases for real estate developers, from portal lead to possession | XDQ Labs](https://xdqlabs.com/blog/real-estate-ai-agents/): Inbound qualification, site-visit scheduling, broker follow-up, instalment collections and handover comms — the agents that give a developer's sales team its day back. - [Designing an AI revenue recovery agent: follow-up, escalation, recovery | XDQ Labs](https://xdqlabs.com/blog/revenue-recovery-agent/): How a collections agent reads invoices and CRM, decides the next touch, escalates on rules and reports money at risk — for lenders, SaaS and any business with receivables. - [Speed-to-lead: what happens to an enquiry in the first five minutes | XDQ Labs](https://xdqlabs.com/blog/speed-to-lead/): Why the first reply wins in real estate, lending and logistics, and how an inbound agent answers in seconds without sounding like a bot. - [WhatsApp Business API for lead qualification in India: Cloud API vs BSP | XDQ Labs](https://xdqlabs.com/blog/whatsapp-business-api-india/): How to get a WhatsApp Business number that an AI agent can answer from, what templates and opt-ins you need, what it costs, and where BSPs still make sense. ## Locations - [Software Development & AI Agents Company in India (Gurugram) | XDQ Labs](https://xdqlabs.com/locations/india/): Fixed-price software, mobile apps and AI agents for Indian businesses, built in Gurugram with local payments, telephony and NHCX experience. - [Software Development Company for UAE Businesses (Dubai, Abu Dhabi) | XDQ Labs](https://xdqlabs.com/locations/united-arab-emirates/): Custom software, mobile apps and AI agents for UAE companies with full working-hours overlap from Gurugram. Fixed price, AED invoicing. - [Software Development Partner for UK Companies — GDPR-Aware | XDQ Labs](https://xdqlabs.com/locations/united-kingdom/): Fixed-price software, SaaS and AI agent development for UK businesses with a full morning of overlap and GDPR-aware engineering. - [Offshore Software Development Partner for US Companies | XDQ Labs](https://xdqlabs.com/locations/united-states/): Fixed-price product development and AI agents for US startups and RCM companies, with EST-morning overlap and HIPAA-aware builds. ## Optional - [FAQ](https://xdqlabs.com/faq/) - [Engagement models](https://xdqlabs.com/engagement-models/) - [Privacy policy](https://xdqlabs.com/privacy-policy/) - [Terms](https://xdqlabs.com/terms/)